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Deep dives on the models, tools and trends people are searching for — and what each one looks like running on machines you control, from the phone in your pocket.
A voice agent that answers from your price list, hangs up on voicemail, speaks up when the line goes quiet and files what it learns in the CRM. What we built, what we measured, and what it costs to run.
Every missed call is a customer who rang someone else. Pocket's Receptionist answers on your number, takes the booking or message, and confirms on WhatsApp before you look at your phone.
Make as many dashboards as you need, name them anything, and let a bot add tiles, rename them and keep the numbers live. Sales calls is just the first template.
Step by step: add speech keys, turn on the voice engine on your machine, give a bot a brief, and send a link that lets anyone talk to it — with transcripts and follow-ups.
Android apps can't hear or speak into a phone call. Pocket ships two ways around it today, voice links and Twilio calls, and we're testing two more. Here's how each works.
Ask an agent for a dashboard and it builds the charts, schedules the data refresh and sets alerts that push to your phone once when a threshold is crossed.
Paste a host and a password or key into Pocket. We SSH in once, install a tiny outbound-only agent and forget your credentials. No container, no VPN, no open ports.
Pocket agents can now text from your number, place calls, talk out loud, listen, read your OTPs and open apps on your Android phone, with every risky action waiting for your tap.
What an AI agent can and can't do on WhatsApp through the Business API, a WhatsApp Web gateway and your own phone. 24-hour windows, templates, ban risk, buttons, media, groups and bulk sending, compared honestly.
Appointments, tickets, orders, payments, support, admissions: 20 ready WhatsApp bots with photos, PDFs, buttons, bookings, payment links and your CRM. No bot vendor.
How a high-volume admissions or inside-sales team turns every call into scores, voice-of-customer insights and live dashboards, and pushes all of it back into the CRM automatically.
Create bots for sales, support, reporting and ops, each with its own brief, memory, model and schedule. They wake themselves up, hand work to each other and report to you.
Routines send WhatsApp messages, emails and calls at exactly the time you choose, once or on repeat, and can write a fresh message each time from your data.
Make Pocket your phone app and agents can answer, hold a caller, dial someone else, merge everyone into a conference, swap lines and let urgent numbers break through.
Connect any of six major CRMs in one step. Agents create and update leads, log calls and WhatsApps, move stages and report the pipeline, all from a sentence on your phone.
For forty years work needed a keyboard, a laptop, a server and a vendor for every wire. Pocket puts all of it, and a team of agents, on one screen.
SMS and voice are the channels agents struggle to reach — carrier rules, webhooks, realtime audio. The pattern: host your own telephony gateway on a Pocket machine.
Give a team mailbox to AI agents — inbound triage, drafted replies you approve, threaded follow-ups, and digests on a schedule. Here's the working pattern.
How to connect your own WhatsApp Business number to AI agents — bots that answer, drafts you approve from your phone, and dashboards for everything.
Agents on machines you control, reviewed as diffs, driven from your phone.